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Frequently Asked Questions

1. Do you ship internationally?
Yes, we send orders globally every business day.

2. How much does shipping cost?
The actual cost will depend on what you order, there are some guideline prices on our Payment & Postage page but the best way to find out is to add your desired products to the cart, click checkout, then click on the 'shipping estimator' button. This will give you accurate shipping costs.

3. Where are is my order?
Please see the Payment & Postage page for average shipping times. Please allow up to 2 weeks for delivery in extreme cases. If your order has not been received in this time frame please Contact Us, with your order number for further investigation.

4. Is there a tracking number for my order?
All Recorded / Registered / International Signed-For orders have tracking numbers - if you would like yours, please Contact Us, with your order number.

5. Can you give me a price in American money / USD / Euro?
We are based in the UK so only accept payments in GBP, however an approximate conversion is provided on the product pages. Alternatively you can use an online currency convertor such as - http://www.xe.com/ucc/

6. Do you have any more photos of a product?
It's possible, or we can take some more - please Contact Us with details of the product and your photo requirements.




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